Terms of Use and Privacy Policy

Last updated: July 2026

These Terms of Use and Privacy Policy govern the use of the website operated by NAIL BY LILY, LLC, a limited liability company located in Hollywood, Florida, United States.

1. Purpose of the Website

This website is intended to provide institutional information about Nail by Lily, the beauty and nail care services offered by the business, customer service information and available contact channels.

Information displayed on the website is provided for general informational purposes and may be updated periodically.

2. Acceptance of These Terms

By accessing, browsing or using this website, you agree to comply with these Terms of Use.

If you do not agree with any part of these terms, you should discontinue your use of the website.

3. Services Offered

Nail by Lily may provide beauty and nail care services, including:

• Manicure services
• Pedicure services
• Gel nail services
• Custom nail designs
• Nail maintenance services
• Appointment and customer assistance

Service availability, prices, appointment times, conditions and estimated service duration may vary.

Customers should confirm all relevant information before scheduling or purchasing a service.

4. Appointments and Cancellations

Appointments may be subject to availability and confirmation by Nail by Lily.

Customers should provide accurate contact information when requesting or scheduling an appointment.

Cancellation, rescheduling, late-arrival and no-show conditions may be communicated during the appointment process or through the official customer service channels.

5. Proper Use of the Website

Users agree not to:

• Use the website for unlawful or fraudulent purposes
• Provide false, misleading or incomplete information
• Attempt to access restricted areas or systems
• Interfere with the operation or security of the website
• Transmit malicious files, software or harmful code
• Use the website in a way that may harm the business or other users

6. Intellectual Property

Website content, including business names, logos, designs, texts, graphics, photographs, service descriptions and visual elements, may be protected by intellectual property laws.

Users may not copy, reproduce, distribute, modify, republish or commercially use website content without prior written authorization from Nail by Lily or the respective rights holder.

7. Service Information

Nail by Lily seeks to present service information clearly and accurately. However, colors, designs and visual results may vary depending on lighting, screen settings, nail condition, selected materials and individual characteristics.

Photos and illustrations may be used for demonstration purposes and do not guarantee an identical result in every case.

8. Limitation of Liability

Nail by Lily is not responsible for temporary website interruptions, internet connection failures, third-party service failures, technical errors or events outside the reasonable control of the business.

The business is also not responsible for problems resulting from inaccurate information provided by users or from improper use of the website.

Nothing in these terms is intended to exclude any rights or responsibilities that cannot legally be excluded under applicable law.

9. Privacy Policy

9.1 Information We May Collect

Depending on how users interact with the website or customer service channels, we may collect:

• Full name
• Email address
• Telephone number
• Appointment information
• Service preferences
• Messages submitted through forms or customer service channels
• Transaction or payment-related information
• Technical and browsing information
• Cookies, device information and IP address

Payment information may be processed directly by third-party payment providers. Nail by Lily may not have direct access to complete payment card information.

9.2 How Information May Be Used

Personal information may be used to:

• Respond to questions and customer service requests
• Schedule, confirm or manage appointments
• Provide requested services
• Process payments and transactions
• Send appointment or service-related communications
• Prevent fraud and improve security
• Maintain business, tax and accounting records
• Improve website performance and customer experience
• Send promotional communications when permitted
• Comply with legal or regulatory obligations

9.3 Information Sharing

Nail by Lily does not sell personal information in exchange for money.

Information may be shared with service providers when reasonably necessary for business operations, including:

• Payment processing providers
• Appointment and scheduling platforms
• Website hosting and technology providers
• Email and customer communication services
• Accounting and professional service providers
• Analytics and advertising platforms
• Government authorities when required by law

Service providers are expected to use the information only for the services they perform on behalf of the business, subject to their own legal and contractual obligations.

9.4 Cookies and Similar Technologies

The website may use cookies and similar technologies to remember user preferences, analyze website traffic, improve functionality, measure advertising performance and personalize content.

Users may block or delete cookies through their browser settings. Disabling certain cookies may affect website functionality.

9.5 Analytics and Advertising

We may use third-party services, including analytics and advertising tools, to understand website activity and improve marketing campaigns.

These providers may collect device, browser, cookie and interaction information in accordance with their respective privacy policies.

9.6 Data Security

Nail by Lily takes reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no internet transmission or digital storage system can be guaranteed to be completely secure.

9.7 Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes and protect the rights of the business.

9.8 Privacy Requests

Subject to applicable law, users may contact Nail by Lily to request:

• Information about personal data held by the business
• Correction of inaccurate or outdated information
• Deletion of certain personal information
• Withdrawal of marketing consent
• Information about how personal data is used or shared

Some requests may be limited when information must be retained to comply with legal, accounting, tax, security or contractual obligations.

9.9 Children's Privacy

This website is not intended to knowingly collect personal information from children without the involvement or authorization of a parent or legal guardian.

A parent or guardian who believes that a child has submitted personal information may contact the business to request a review or deletion.

9.10 External Links

The website may contain links to third-party websites or services. Nail by Lily is not responsible for the content, security or privacy practices of external websites.

10. Marketing Communications

Users may receive marketing communications when they have provided permission or when otherwise permitted by applicable law.

Users may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting Nail by Lily.

Service-related communications, such as appointment confirmations, may still be sent when necessary.

11. Changes to These Terms

Nail by Lily may update these Terms of Use and Privacy Policy to reflect changes in business practices, website features, legal requirements or service providers.

The updated version becomes effective when published on this page. The latest update date will be displayed at the beginning of the document.

12. Governing Law

These terms are governed by the applicable laws of the State of Florida and the United States, without limiting any mandatory consumer rights that may apply.

13. Contact Information

Questions, privacy requests and other matters related to these terms may be submitted through the official customer service channels.